Thank you for choosing Lumafew Inc.! We want you to be happy with your purchase. If you are not completely satisfied with our product, we are here to help. Please read the following return and refund policy carefully.

1. Return Period
   You have 30 days from the date you received your order to request a return. Returns requested after this period will not be accepted.
2. Return Eligibility
   To be eligible for a return, the returned item must:
   Be in unused condition and in its original packaging.
   Attach proof of purchase or receipt.
3. Return Process
   To return an item, please follow the steps below:
   Contact our customer service team with your order number and reason for return.
   We will provide you with a return authorization number and detailed return address.
   Pack the item securely and include the return authorization number and original receipt in the package. Make sure the product is undamaged and returned in its original packaging.
4. Refund Processing
   Once we receive your return and confirm that it is eligible for return, we will process the refund within 5-7 business days. Refunds will be made to your original payment method, and processing time may vary depending on the bank or payment institution.
5. Shipping Costs
   Return shipping costs are usually borne by the customer unless the product is defective or incorrect.
   If you return a product because you received a defective or incorrect product, we will cover the return shipping costs.
6. Exchange Policy
   If you need to exchange an item, please first apply for a refund according to the above return process, and then repurchase the item you want. We do not provide direct exchange services.
7. Additional Information
   If you need to understand other terms or have special circumstances, please feel free to contact our customer service team.

Thank you for your trust and support for Lumafew Inc. We look forward to providing you with quality service and products!